Privacy

Mint Casino takes your privacy seriously. This page explains what information we collect, why we need it, and how you can control it. It also covers how we protect your data and comply with UK rules on online gambling.

Responsible Gambling

Gambling should be a form of entertainment, not a way to make money. If you feel it is becoming a problem, help is available.

You can use several tools to manage your play: - Deposit limits: Set daily, weekly or monthly caps on how much you deposit. - Loss limits: Control how much you can lose over a set period. - Session time limits: Decide how long you can play in one sitting. - Reality checks: Get pop-up reminders showing how long you’ve been playing. - Cooling-off periods: Take a break for 24 hours, 7 days or 30 days. - Self-exclusion: Block your account for at least six months using GAMSTOP, the national self-exclusion scheme.

Limits you set take effect right away. If you want to raise a limit, you must wait 24 hours before the change applies.

Warning signs of problem gambling include chasing losses, lying about how much you gamble, or gambling with money meant for bills. These are common and nothing to be ashamed of. Free, confidential support is available from organisations like GamCare and the National Gambling Helpline. You can also sign up for GAMSTOP to prevent access to all licensed gambling sites in the UK.

Players must be 18 or older. We verify age during registration. If you share a computer, consider using parental control software like Net Nanny or Gamban to block gambling sites.

Account Terms and Fair Play

Only one account per person is allowed. You must be at least 18 and living in a place where online gambling is legal.

When you sign up, we ask for proof of identity and address (known as KYC. Know Your Customer). This helps stop fraud, money laundering and underage gambling. You’ll need to complete this before we can process your first withdrawal.

Bonuses come with terms: wagering requirements, game restrictions, expiry dates, and caps on how much you can withdraw from bonus funds. Trying to abuse bonuses, such as creating multiple accounts or using bots, will void any offers and may lead to account closure.

Inactive accounts (no logins for 12 months) may be closed. We will contact you before this happens.

Cheating, collusion, or using automated software is not allowed. Chargebacks, disputing a payment after placing bets, break our terms and may result in legal action.

If you have a complaint, contact our support team first. If you’re not satisfied with the outcome, you can escalate it to the Gambling Commission.

We may update these terms. If we do, we’ll notify you by email or via a notice on the site.

Data Collection and Use

We collect different types of information:

- Identity and contact details: Name, date of birth, email, phone number and address. Needed to open your account and meet legal obligations. - Payment information: Card or e-wallet details. Used only to process deposits and withdrawals through secure third-party providers. - Technical and usage data: IP address, device type, browser, pages visited and game history. Helps us improve the site, detect fraud and ensure fair play.

We process your data because:, It’s necessary to run your account and provide services., We must follow legal duties under gambling and anti-money laundering laws., You’ve given consent. For example, to receive marketing emails (you can withdraw this anytime).

We never sell your data. We share it only with:, Payment processors., Identity verification partners., Regulators like the Gambling Commission, if required by law.

UK gambling rules require us to keep records for five years after you close your account. This supports audits and investigations into fraud or problem gambling.

Your Rights and Security

You have rights under data protection law:, Ask for a copy of your data., Correct inaccurate information., Request deletion (though we may keep some data to meet legal obligations)., Get your data in a portable format., Object to certain processing, like marketing.

To exercise these rights, email our data protection contact (details are in the website footer).

We use strong encryption to protect data sent over the internet. Access to your information is limited to staff who need it for their job.

Cookies

Our site uses cookies: - Essential cookies: Keep you logged in and remember your settings. These cannot be turned off. - Analytics cookies: Help us understand how visitors use the site. You can opt out. - Marketing cookies: Show personalised ads. You must agree to these.

You can manage cookie preferences via the banner when you first visit or through your browser settings. Blocking non-essential cookies won’t affect your ability to play games.

If you have questions about privacy, responsible gambling, or your account, get in touch. We’re here to help. Safely and fairly.